What We Collect and Why We Collect It
When you create an account, we collect your name, contact details and any wallet identifier you use — whether that is a bKash number, a Nagad-linked mobile number or a Rocket account reference. This data is needed to process your deposit, match your withdrawal request back
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to the correct wallet and verify that the transaction belongs to you. We do not share your wallet number with third parties outside of the payment processing path. Device data — browser type, IP address, operating system — is logged automatically every time you access the
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platform. We use this to detect unusual login attempts and to keep your session secure. If you contact support, that conversation is stored so we can track the resolution of your query accurately. We hold your data only for as long as your account remains active
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or as required under applicable law in your eligible region. When your account is closed, personal data is removed from active systems within the period specified under the data retention schedule in force at that time. Availability of this platform and all associated data rights depend
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on local law and your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.